Creative Account
Director

Fairlight Creative is a strategically led production company based in Hitchin. Our DNA is a fusion of strategic insight, freelance agility, and boutique agency precision — combining strategy, speed, and craft to deliver creative work that drives real-world impact.

We work with ambitious brands across campaigns, events, social content, and creative direction. Everything we do is underpinned by our Red Thread Framework — a strategic through-line that connects creative direction to real business objectives, ensuring the work we make actually works.

We have grown entirely through relationships and the reputation of our work. Now we are growing more deliberately — and we are looking for someone to grow with us.

This is a senior, client-facing role at the heart of how Fairlight works. We are looking for someone who can own creative strategy for our clients and build the kind of trusted relationships that make those clients stay, grow, and refer others — not through selling, but through the quality of their thinking and the depth of their partnership.

You will take briefs, shape strategy, produce compelling strategy documents and moodboards in Figma, and guide clients through the creative process from discovery to delivery. You will work closely with our Creative Director to ensure every project is both strategically grounded and creatively elevated.

Equally important is the relationship side. Fairlight has grown entirely through trust and reputation. Our best clients come back because they feel genuinely looked after and believe in what we do for them. You will carry that standard — deepening existing client relationships, identifying opportunities to do more together, and becoming the person those clients think of first when they have a new brief or a new challenge.

This is not a new business hunting role. You will not be cold outreaching or prospecting. Your commercial contribution comes from growing the clients you already have — and handling inbound opportunities that come your way with the same confidence and care.

We do not want a cover letter that tells us you are passionate about creativity. We want to know how you think, what you have built, and why Fairlight feels like the right fit for where you want to go next.

Send us a short note — however you want to write it — and anything that shows us your work or your thinking. That could be strategy documents, Figma decks, proposals you have written, campaigns you are proud of, or just a clear explanation of what you have done and what you want to do.